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Terms of Service

Last Updated: August 28, 2025

 

1. Agreement to Terms

These Terms of Service (“Terms”) govern your subscription to and use of the Leadsnex platform and related services (“Platform” or “Services”). By creating an account, completing registration, or accessing or using the Platform, you agree that:

  1. You have read, understood, and accept these Terms.

  2. You are at least 18 years of age and legally able to enter into binding contracts.

  3. The information you provide during registration is accurate and complete.

  4. If you are acting on behalf of a business entity, you have the authority to bind that entity to this Agreement.

These Terms, along with our Privacy Policy and Data Processing Agreement, form a binding legal contract between you (“Customer,” “User,” or “you”) and Leadsnex, LLC, a Utah limited liability company (“Leadsnex,” “we,” “our,” “us," "NexLends,").

Leadsnex licenses and white-labels its software platform from GoHighLevel, Inc. (“HighLevel”). Your subscription with Leadsnex provides you access to this platform under our brand. You acknowledge that Leadsnex is your contractual provider, and HighLevel is not a party to this Agreement.


2. Use of Platform

2.1 Eligibility

You must be at least 18 years old to use the Platform.

2.2 Account Ownership

The person or business that registers for the Platform is considered the account owner. You are responsible for maintaining accurate registration details and securing your login credentials. Accounts are non-transferable.

2.3 Acceptable Use

You agree to use the Platform only for lawful business purposes. You must not:

  • Use the Platform in violation of any applicable law (including TCPA, CAN-SPAM, GDPR, CCPA).

  • Misrepresent the Platform, reverse engineer, or create derivative works.

  • Introduce viruses, malware, or interfere with Platform functionality.

  • Use the Platform to send spam, unlawful marketing, or harassing content.

  • Permit competitors of Leadsnex to access the Platform.

You are responsible for your actions and the actions of your employees, agents, and customers who use the Platform under your account.

2.4 Communications

The Platform enables communications by SMS, MMS, email, voice calls, and other channels. You are solely responsible for:

  • The content and timing of all communications,

  • Compliance with all laws governing such communications (e.g., TCPA, Do Not Call Registry, CAN-SPAM).

Leadsnex is a technology provider only. We do not originate, send, or deliver messages on your behalf.

2.5 Third-Party Services

You may integrate third-party services into the Platform. Leadsnex is not responsible for, and disclaims all liability for, the acts, omissions, or availability of any third-party service. Your use of third-party services is at your own risk and governed by those providers’ terms.


3. Subscriptions, Fees, and Payments

3.1 Fees

Subscriptions are billed in advance on a recurring basis (monthly or annually, depending on your plan). Usage-based charges (such as SMS/telephony costs) may apply and are billed separately.

3.2 Billing

You authorize Leadsnex to automatically charge your payment method on file for all applicable fees. If payment cannot be processed, we may suspend or cancel your account.

3.3 Refunds

All fees are non-refundable unless required by law. No credits are given for partial months, unused features, or early cancellation.

3.4 Taxes

You are responsible for all taxes, duties, and government assessments associated with your subscription, except for taxes based on our net income.


4. Term and Termination

4.1 Term

These Terms remain in effect so long as you maintain a Platform account.

4.2 Termination by You

You may cancel your subscription at any time through your account settings. You remain responsible for all fees incurred up to cancellation.

4.3 Termination by Us

We may suspend or terminate your account, with or without notice, if:

  • You fail to pay fees when due,

  • You breach these Terms,

  • You misuse the Platform, or

  • We are required by law or third-party provider obligations.

Upon termination, your right to access the Platform immediately ceases.


5. Intellectual Property

The Platform and all related content, software, and technology are owned by Leadsnex or its licensors. You are granted a limited, non-exclusive, revocable license to access and use the Platform solely for your business purposes during your subscription term.

You may not copy, modify, distribute, or create derivative works from the Platform. Leadsnex retains all rights not expressly granted.


6. Customer Data & Privacy

You are solely responsible for:

  • The legality, accuracy, and security of all data you input into the Platform,

  • Implementing your own privacy policy and terms of service with your customers, and

  • Obtaining all necessary consents to collect and process customer data.

By using the Platform, you consent to Leadsnex’s use and disclosure of data in accordance with our Privacy Policy.


7. Disclaimers

The Platform is provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind. We do not guarantee that the Platform will be error-free, uninterrupted, or that it will meet your business needs.

Leadsnex does not guarantee any specific business results, lead conversions, or profitability from use of the Platform.


8. Limitation of Liability

To the fullest extent permitted by law:

  • Leadsnex’s total liability to you for any claim arising out of these Terms shall not exceed the fees you paid to Leadsnex in the three (3) months prior to the event giving rise to the claim.

  • In no event shall Leadsnex be liable for indirect, incidental, special, punitive, or consequential damages, including loss of profits, data, or business opportunities.


9. Indemnification

You agree to indemnify and hold harmless Leadsnex, its affiliates, officers, employees, and licensors from any claims, damages, losses, or expenses (including attorney fees) arising from:

  • Your use of the Platform,

  • Your violation of laws or regulations (including TCPA, CAN-SPAM, privacy laws),

  • Your data or communications, or

  • Disputes between you and your customers.


10. Dispute Resolution

These Terms are governed by the laws of the State of Utah, without regard to conflict of law principles.

Any dispute shall be resolved exclusively by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. Arbitration will take place in Salt Lake City, Utah.

You and Leadsnex agree to bring claims only in an individual capacity, and not as part of any class or collective action.


11. General Provisions

  • Severability: If any provision is found unenforceable, the remaining Terms remain in effect.

  • No Waiver: Failure to enforce any provision shall not be deemed a waiver.

  • Force Majeure: We are not liable for delays or failures due to events outside our control (e.g., natural disasters, internet outages, labor disputes).

  • Assignment: You may not assign these Terms without our consent. We may assign them without restriction.

  • Entire Agreement: These Terms, along with our Privacy Policy and Data Processing Agreement, constitute the entire agreement between you and Leadsnex regarding the Platform.


12. Contact Information

Leadsnex, LLC & NexLends, LLA
info@nexlends.com